Legal
PRIVACY POLICY
Effective Date: 1 September 2025
The Crime Stoppers Victims' Rights and Support Hub ('the Hub,' 'we,' 'our,' or 'us') is operated by Crime Stoppers Houston. This platform is designed to provide victims of crime in Texas with access to rights information, local and statewide resources, and supportive guidance. We respect your privacy. This Privacy Policy explains what information we collect, how we use it, and what choices you have available.
1.INFORMATION WE COLLECT
- The Hub is designed as a public information resource. You are not required to create an account, log in, or share personal information to use the site.
- We may collect:
- Automatically collected data: such as device type, browser, pages visited, time spent, and language preferences. This is collected through standard web analytics tools (e.g., Google Analytics).
- Cookies or similar technologies: used for accessibility (like saving language preferences), and analytics.
- Voluntary submissions: If you choose to contact us (e.g., through a contact form or email), we may collect your name, email, phone number, or other details you choose to provide.
- We do not knowingly collect sensitive personal data (such as Social Security numbers, financial details, or police case numbers).
2.HOW WE USE INFORMATION
- We use information for limited purposes:
- To maintain and improve the Hub's functionality.
- To monitor website usage and improve content relevance.
- To respond to inquiries you send us directly.
- To ensure the site is accessible in English, Spanish, and with assistive technologies.
- We do not use your information for marketing or advertising.
3.HOW WE SHARE INFORMATION
- We do not sell, rent, or trade your personal information.
- Information may be shared only in the following limited circumstances:
- With trusted service providers who support our operations (e.g., hosting providers, translation services).
- If required by law (such as to comply with a subpoena or legal obligation).
- With your consent if you explicitly request a referral to a partner organization.
4.EXTERNAL LINKS
- The Hub provides links to third-party organizations, such as local victim service providers, legal aid offices, or government agencies.
- We are not responsible for the content, policies, or practices of these external sites.
- Once you leave our website, you are subject to the privacy policy of the other organization.
5.COOKIES & TRACKING
- The Hub may use cookies to:
- Remember your language preference (English or Spanish).
- Support accessibility features (such as larger text settings).
- Collect anonymous usage data to help us improve.
- You can disable cookies in your browser settings, but some features may not work as intended.
6.DATA RETENTION
- Anonymous analytics data may be stored for up to 24 months.
- If you submit information via a contact form or email, we may keep it long enough to respond, but not longer than necessary.
- You may request that we delete any personal information you have provided.
7.YOUR RIGHTS
- Depending on your circumstances, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Limit how we use your personal information.
- Withdraw consent if you previously provided it.
- To exercise these rights, please contact us at [insert email/contact details].
8.CHILDREN'S PRIVACY
- The Hub is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
9.SECURITY
- We take reasonable measures to protect the security of your information. However, no online system can be guaranteed 100% secure. Please use caution when sharing any information online.